• Email etiquette
• Effective email communication (internal and external)
• Professional client letters
• Reports and proposals
• Proof reading and editing skills

The highly-interactive workshop looks beyond mechanical and structural aspects of writing to examining powerful communication techniques that engage, inspire and captivate the reader to respond favourably to emails, letters and reports.

Day 1

• Email etiquette
• Effective email communication (internal and external)
• Professional client letters
• Reports and proposals
• Proof reading and editing skills

 
Day 2

• Persuasive writing skills
• Structuring documents
• Editing and design principles
• Facilitator feedback and review