About GAPS

Partnering Professional Communication

We’re not just riding the wave of digital transformation—we’re making waves with our AI-enhanced business writing training.

Our exclusively tailored in-house training solutions integrate Large Language Models (LLMs) into professional environments to ensure your team leads the way in the corporate communication race.

Our Mission: Words Matter

It not enough to ‘meet the mark’. Communication needs to captivate and persuade.

We elevate business communication by delivering crisp, compelling content to cultivate key messages.

We meld rigorous media expertise with nuanced corporate communication tactics to make every word sharpen your success.

Experience Meets Innovation

Our powerhouse blend of experts bring decades of experience in professional communication to every client engagement.

We understand language as more than a tool—it’s a powerful weapon. Whether refining writing styles, enhancing document quality, or amplifying communications, we’re here to ensure you excel.

Founded by Anne Gleeson, a seasoned professional with more than 30 years experience in the media communications and training sectors, GAPS Professional Writing empowers organisations to communicate with clarity and impact. As an award-winning journalist, her transformative training programs bridge the gap between traditional communication principles and innovative AI solutions to help professionals enhance their business writing skills to meet the demands of today’s workplace.

Commitment to Excellence

Embrace the future of business writing with us. Our bespoke workshops are proven gateways to transforming your communication strategies.

Armed with the latest in AI technology and an infectious passion for prose, our workshops not just inform but inspire.

Testimonials

Anne provides highly engaging workshops resulting in participants producing fantastic outcomes; including successful business cases, board papers, and grant applications. Having worked with Anne for many years and with different organisations, she always delivers great learning results which impact positively on business outcomes. Program participants always rank her workshops as the best in learning and facilitation, and teams and managers continually ask for more. She is professional, experienced, works well with a range of cohorts from different professional backgrounds, and manages to bring a little humour to help with the learning. Flexible in delivery, we have benefited both from formal workshops and individual feedback for program participants and ongoing support.

We have engaged GAPS Professional Writing Services multiple times at Western Health due to the outstanding feedback from participants. The focus on concise, clear language and writing in an active voice transforms how participants approach their writing. Anne helps identify and eliminate clutter, making the writing more effective. The practical advice on document presentation and email writing is easy to implement, and participants especially value being able to apply the strategies immediately. The workshop sparks engaging discussions and greatly improves writing effectiveness.

Business Managers Victoria (BMV) were looking for something different to support our members in their leadership development. It was suggested that professional writing skills would be a useful tool for all our members to enhance their leadership tool kit. Thank you to Anne for delivering this skill to our members in such an engaging and humorous format, with highly memorable takeaways. It was the highest rated session for the whole day. BMV highly recommend Anne’s workshops to any organisation to support their members with professional writing abilities.

GAPS provided my sales team with a back to basics writing approach that made a massive difference to our sales communication strategies. It was very engaging and able to turn what we all felt would be a lethargic topic into one that was fun where a real difference was seen immediately.

Anne provided a one-day training course for my team in professional writing. She was very engaging and fun, all team members from junior to senior got a lot out of the course. Who would have thought re-learning the rules of English grammar could be so captivating! Anne assisted my team in amending not just persuasive documents, but also highly technical documents. Her ability to review such a broad range of documents on the spot was very impressive. Anne built a great rapport with my team and I would have no hesitation in recommending her courses for other teams.