For years, “AI in business” sounded like something reserved for Silicon Valley boardrooms or speculative TED Talks. Now, it’s in our inboxes, meeting notes, and business cases — subtly but profoundly reshaping how we communicate.
As professionals begin to integrate tools like Microsoft Copilot and ChatGPT into their workflows, the conversation is shifting from if we should use AI in writing, to how well we’re using it — and how to take it further.
Beyond the Basics: Moving from Functional to Strategic
Most confident AI users have already discovered how to:
- Generate a first draft
- Summarise documents
- Adjust tone and simplify language
But the next step is using AI strategically, not just functionally which means:
Prompting for structure: Ask AI to help shape persuasive arguments, section headers, or executive-ready formatting.
Testing tone and voice: Use AI to generate multiple tone options (formal, warm, assertive) and test which best suits your stakeholder.
Persona-based communication: Prompt AI to rewrite a message for a specific audience such as a CFO, a patient or a policy maker to sharpen relevance.
Writing with AI, Not at It
Treat AI as a collaborator, not a shortcut. The best results come from layering human judgment on top of machine-generated content. Review outputs with your organisation’s voice, purpose, and reader needs front of mind.
AI Writing Tips
- Craft prompts that ask for reasoning or justification, not just content.
- Use AI to translate complex internal language into stakeholder-friendly terms.
- Repurpose content across channels by asking AI to adapt for email, report, or slide deck.
- Reflect on tone — then ask AI to generate a version with a “human-first” feel.
Filling the Gaps in your writing training needs